Leverage Flow AI complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect:
- Name, phone number, email
- Business details
- Customer interaction data
- Messaging and automation data
2. How We Collect Information
- Directly from you
- Through website forms
- Through integrated systems (CRM, messaging platforms)
3. Use of Information
We use personal information to:
- Deliver services
- Automate communications
- Improve system performance
- Provide support
4. Disclosure of Information
We may disclose data to:
- Technology providers
- CRM and automation platforms
- SMS and email providers
Some data may be stored overseas.
5. Data Security
We take reasonable steps to protect information but cannot guarantee complete security.
6. Marketing Compliance
We comply with:
- Spam Act 2003 (Cth)
- Do Not Call Register Act 2006 (Cth)
Clients are responsible for ensuring consent has been obtained before using automation systems.
7. Access and Correction
You may request access to or correction of your personal data.
8. Data Retention
We retain data only as long as necessary for business or legal purposes.
9. Complaints
Contact us first. If unresolved, contact the Office of the Australian Information Commissioner (OAIC).
10. Contact Details
Chris Page
Email: [email protected]
Website: www.leverageflowai.com.au
11. Changes to Policy
We may update this Privacy Policy at any time.